Technical Support

Contact Us For Technical Support

If you require technical support for your TheraPlate, please fill out the form below and a member of the team will contact you directly. 



Did you purchase your TheraPlate through TheraPlate UK?*
YesNo

Did you receive your warranty?*
YesNo

Have you referred to the TheraPlate Manufacturers Guide?*
YesNo

Is there a red light on the control box?
YesNo

If you own a K21 or K12, have you tested each half individually?
YesNo

If you own a K21 or K12 unit, is the problem in both halves of the unit?
YesNo

If one half, is it the double-corded half or the single-corded half that has the issue?
Double CordedSingle Corded

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Contact us: 0800 955 2016

Please note: None of the treatments are intended to replace or act as an alternative to conventional treatments given by a Vet. The Veterinary Surgery Act of 1966 (amended 1996) prohibits anyone other than a Veterinary Surgeon to diagnose ailments and giving of advice on such diagnosis. 

 

GBP, £ EUR, €