Technical Support

Contact Us For Technical Support

If you require technical support for your TheraPlate, please fill out the form below and a member of the team will contact you directly. 

    Did you purchase your TheraPlate through TheraPlate UK?*

    Did you receive your warranty?*

    Have you referred to the TheraPlate Manufacturers Guide?*

    Is there a red light on the control box?

    If you own a K21 or K12, have you tested each half individually?

    If you own a K21 or K12 unit, is the problem in both halves of the unit?

    If one half, is it the double-corded half or the single-corded half that has the issue?
    Double CordedSingle Corded

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    Contact us: 0800 955 2016

    Please note: None of the treatments are intended to replace or act as an alternative to conventional treatments given by a Vet. The Veterinary Surgery Act of 1966 (amended 1996) prohibits anyone other than a Veterinary Surgeon to diagnose ailments and giving of advice on such diagnosis. 


    GBP, £ EUR, €